Tuesday, January 29, 2019

Digital Lock


It is a trend, is convenience. Digital Lock for the house door.

We have a very bad experienced with the company Your Digital Lock Singapore (https://www.yourdigitallock.com.sg/)  Yes, I am putting their link here to avoid the readers puzzled on which company I am talking about.

In early December 2018, this company have a temporary booth in a Shopping Mall near our house. My Dad have a great interest to change our house lock to Digital Lock after seeing my Cousin's digital lock.

Without further research or consideration, we ordered the digital lock from yourdigitallock, for both wooden door and gate.

On the day of installation, came two young guys, merely in their mid twenties or younger. The one who is going to do the installation, talk very Ah Beng. He tried to convinced us that we are not able to install the Samsung Push-Pull Digital Lock that we ordered, due to the space constraint between the wooden door and gate. He mentioned that if the Samsung Push-Pull Lock is installed, the gate lock will not be able to fit. He recommend us other digital lock.

My dad wanted the Samsung Push-Pull Lock so much, then the Ah Beng say ok, he will do the installation and did not elaborate further.

After the installation, he dismantled our gate handle and lock, leaving two holes on the gate with no lock, and he said the gate digital lock will be install next time by another group.

I thought to myself, how could it be he did not mentioned the gate lock to be install next time before he installed the wooden door digital lock?

He left, without giving us a confirm date on the installation of the gate door lock.

We are left with an unlockable gate.

The next day, I called up the so-call Person-In-Charge, his tone is not friendly, he mentioned he really cannot give us a date for the installation, saying that they are too packed with orders.

(What customer service is this?)

Just merely 4 days of using the Samsung Push-Pull digital door lock, the lock went malfunctioned. We cannot unlock it with finger prints, card or pins. It is only the override key can be used to unlock the door!

(FYI, we are only given two override keys)

Below is a video of the unlockable Samsung Push-Pull Digital Lock:


 

My Dad called up yourdigitallock, but the person who answer, did not give a exact answer on when and how they are going to do about it.

We have attempted to call yourdigitallock again the next few days, but they simply did not pick up our calls. My Dad also watsapp to them, no reply either.


Two weeks past, with no response from yourdigitallock, my parents went to log to CASE. However, CASE cannot do anything much, only helped us to issue a letter stating the incident and to instruct yourdigitallock to rectify the malfunction lock.

I have also post comments on yourdigitiallock facebook page in regards to our experience, they simply DELETE my comment and BLOCK me! This is apparently a company who do not want to hold responsibility. POOR SERVICE.

Another week or so past after the issuance of the letter from CASE, we did not receive any reply from yourdigitallock. Thus, we come to a decision that we should approach another digital lock company to install the gate lock first, leaving the malfunctioned lock as it is, hoping that yourdigitallock will response anytime to get the problem fix.

We approached An Digital Lock. After have a talk with the sales at An Digital Lock, we feel that we are more confidence with them. Being conveyed our situation to An Digital Lock, we are better understanding that the one we have installed, is parallel import. And we also get to know that we should have get three override keys instead of two.

With a second thought on the bad experience with yourdigitallock, we decided we should also change the malfunction Samsung Push-Pull Digital Lock to a local set. Local set brings more peace to mind, as we can approach An Digital Lock or Harman if anything goes wrong with the lock.

Actually, at the same time, we got someone to do the repair, and the lock works! However, we still decided to change it to a local set. Also, in view of being told we should have got three override keys, but we have two only, makes us skeptical about the trustworthiness of yourdigitallock, what if they are holding one of our override keys?

Just two days before our new digital lock is to be installed, yourdigitallock called, and say they would like to come and install the Gate Lock..

(OMG! They can simply ignore our complain on the malfunction digital lock and say want to come and install the Gate digital lock.)

My dad told them "No", they should have come and make one-to-one exchange (as per they verbal promise during our purchase). The guy who talk to my Dad over the phone say he cannot make the decision, and have asked his superior to talk to my Dad instead.

That person over the phone promised to come and make the change. However, I called back later and ask them not to come. It serves no purpose as we decided to get other company to change the lock. Also, we have lost trust of yourdigitallock.

This experience cost us SGD$830.

A message to those who read this post, the above is our experience. Decision is yours.

Do research is important. My personal view, always get local set for any digital appliance, as when comes to warranty, it is much more easier.

Sunday, May 13, 2018

Right Ring Finger Digital Nerve Neurolysis - my experience and thoughts

What is it like to have cut your finger deep enough to damage the nerve?

Two years back, I have cut my right ring finger when trying to take out the Avocado seed using the knife. The blood flow vigorously, and I nearly thought that my finger have broke. The blood stop only after like a 10min attempt to stop it.

I went to the GP only the next day, because I feel numb on my partial of my finger tip. However, the GP said it was due to I have put my bandage too tight that cause the numbness. I was given the Tetanus Vaccination and a new bandage with two days MC.

After weeks from the injury, the numbness did not get away. Instead, I can feel electric shock at my injured area. I could not shake hand, I need special attention to my hand when I get anything from another person, just to avoid the electric shock.

It was two months from my injury that I headed to the Polyclinic to get a referral to the specialist to NUH. I did not do any research on my injury, I just treat it nothing too serious. In fact, the feeling of the electric shock is kind of interesting, and I am kind of missing it now (am I insane?).

The appointment at NUH was fixed very fast, within a week, I was able to see the specialist. I was attended by three doctors. It was the third doctor, Dr Anthony Foo who came in, he explained to me the surgery procedure. It was at that time, that I felt something serious happen. I need a microsurgery to fix it! GOSH! My mind was blank! I have never ever have thought that I will need to enter the operation room in such a point of time (at least may be when I am at older age?).

The way that Dr Foo explained the surgery procedure was like he is going to make a mini "art piece" on my finger. He asked if I have any questions, and I am totally don't know what to ask. My surgery was fixed two weeks later, and the date was lunar 7th Month, and 15th day. I wasn't aware of that until I reached home. To chinese superstition, better not to have operation in the 7th month. I am not superstitious, but the people around me "highlighted" it, making me scare.

When I told my parents and my colleagues about the surgery, alot of negative feedbacks received. The most influential is my dad's objection. My mind was so complex at that time. To get better assurance, I approached the TCM, which the chinese physician who attended to me, wasn't able to give me a confidence that she will able to cure it. The chinese physician gave a vague explanation on my possibility recovery of the nerve damaged. I was prescribed a week's medicine, and a appointment in a week's time.

After taking the chinese medicine for a few days, I felt my injured finger have hot sensation, getting stronger, and the electric shock feeling diminished a little by little. I went back to the chinese physician, she gave me another week's medication. In view that the electric shock gradually diminished, I called to NUH and attempt to cancel my surgery. I was told that the surgeon wants to see me on Monday, which is two days before my surgery date. During my visit, his assistant checked on me by tapping my injured finger, and he said that my injury won't recover without the surgery. To me at that point of time, his way of speech, his tone and his approach, makes me feel that I am forced to have the surgery.  Later, Dr Foo came in, he explained my injury, but seeing my reluctant-ness to have the surgery, he gave me an open date of one year.

I went back the TCM, the chinese physician prescribed again the medication for two weeks. However, she gave me a call personally the next day, and told me to go back to NUH to get it fix by the surgeon. She told me to stop the medication prescribed by her.

My mind went complicated again. Should I call back to NUH? It was like weeks after I was given an open date, I called up NUH and was given an appointment to see the surgeon again. With my mind set that I want to undergo the surgery, I went to my NUH appointment. However, Dr Foo said that I should not have come so early. He does not want to operate on me, he said I might have sign of recovery. I was given an appointment to see him in two / three months time. Then on, I have visited him every three months or so, putting in to a monitoring mode, giving the hope that it will recover by its own. Dr Foo also mentioned that the surgery will only have 50% confidence that it will recover. The possible of remain the same OR getting worst after the surgery is another 50%. With this in mind, I am in a dilemma. And this have dragged to two years later and I finally got my surgery.

Dr Foo did mentioned that it is never too late to have the surgery, since I have a little feeling on my finger tip. I got my surgery last November after my China trip. My surgery was rather a short one, less than an hour. I choose local anesthesia, because I heard that General anesthesia will cause short term memory loss, and my whole body may be "altered". Whether true or not, since I am given the choice, I choose the safer approach.

Dr Foo mentioned two possible approach for the surgery, first is only operate on the injured area up a little, to clear the scar tissue that blocked the growth of the nerve, and to join back the damage part of the nerve. The other approach, which he mentioned is unlikely to adopt, is to do the nerve grafting, where a small part of nerve will be get from my wrist to use to join my damaged nerve. The outcome is the first approach. During my initial visit to Dr Foo after my surgery, he mentioned that possible second surgery using nerve grafting, since I have no sign of recovery.

It is now five months after my surgery, the feelings is slightly better than before my surgery. However, the feeling is still abit of tingling, and the injured area will have pain when "hit" by something. The injured finger seems to remind me from time to time that it is not normal.

My last visit to Dr Foo was last Wednesday. Before my visit, I make up my mind that I will not opt for second surgery, because the 2nd attempt does not guarantee a full recovery. Dr Foo told me that he is leaving NUH to another private hospital. He explained again to me the possible approach that other surgeon may suggest. I told him I have no intention to opt for second surgery. He gave me an open date of one year.

My thoughts..

If I have not approach the TCM, and I go straight to my surgery two years ago, will the outcome better?

The reason that I am so reluctant to go for surgery two years ago, other than what stated above, another is a little reason due to Dr Foo seems to be young, that made me skeptical on his experience.

Through this experience, I think nerve injury looks simple yet complicated. I am glad that my finger still intact. This incident brought my alot of thoughts that previously I did not ever think of.

Kudos to the medical team, no matter is the doctors or nurses. Dealing with huge number of patients everyday, they still need to keep their professionalism.

Through these visit to Dr Foo, I felt that he is calm, patient, understanding. He seems to have planned what he is going to explain, he is frank to tell what he have never tried. He gave good advise on the surgery approach.

Although I have to live with my imperfect finger which looks perfect from the outside, I have a good lesson. It brings me closer to what a medical service meant to a patient. It also bring me thoughts of joining the medical sector as nurses or therapist..should I? But career conversion needs courage and time to re-enter the school.

Thursday, December 7, 2017

It's China, Yun Nan (云南)

It was quite a brain cracking when thinking where to go this year. And finally my family decided that we shall visit the Biggest Asian Country, China. We did not intend to choose Yun Nan, but in view that my brother only able to secure his leave on that particular week, the only destination depart on that period was Yun Nan.

We chose ASA Holiday again, based on our good experience with them three years ago when travelling to Taiwan. And it turns out Fantastic!

This time, we have joined their 8-Day Yun Nan Wonderful Insight Tour, 19th to 26th November 2017. Before the departure, we have attended a briefing on the tour itinerary, and things to prepare and lookout for.

During the briefing, we were told that since we were a small group (i.e. 12 pax only), thus, we will not have a Singapore Tour Guide Assistance (领队), We will travel together with the China Tour Guide and Driver by ourselves. This information have really stressed out our group, especially the older age members. Further to that, more stressful information conveyed to us, since we are a small group, we will not be travelling is big comfort bus (大巴). Instead, will be a smaller transportation. WOW! This info have raised the anxiety of our group members. Everybody raised their concern about the comfort-ness of the transport. But the in-charge say that the transport will be cater more than enough for all of us and our belongings. Another "BLOW" to us, we are informed that we will come across toilet which is dirty and with NO DOOR. OMG again! .... Let's relax...Other than that, we are told that we are encourage to buy the Oxygen Spray Bottle while we are at the Yu Long Snow Mountain, and Shangri-La, as the places are mountain areas, high above sea level, and the air is rather "thin".

Just 5 days before departure, I was down with terrible flu, cough, sore throat, a little running nose. I hardly can voice out during my 3 days before departure. OMG! How am I going to do about it? I went to see the GP and got my medicine and MC, been on medication for the two full day and sleep almost all day. Finally get better (but not fully recover) just the night before my departure. I stopped my medication on the departure morning, pulling my luggage and carry my bag and camera and set off. We have an early flight at 8am, and we need to reach to the airport at 6am.

With complex feelings, uncertain of what will happen next, yet still able to comfortably slept on plane. After 3.5 hours flight, we reached Kunming Airport. The Airport was small, nothing fanciful. Getting out of the arrival gate, we met our tour guide. A young lady. skinny in size, smile and greeted us. Her name was Xiao Jin ( 小金), *ofcos not her full name*. And we have been brought to have our first lunch in Yun Nan, Kuming.

I am still couldn't believed that I am in Yu Nan already. The surroundings is so plain, the restaurant just look pretty ordinary, except with a few Chinese Decoration. The weather is windy and cooling, not that cold that we have been told during the briefing. The dishes was not tasty at all! Oily and salty. But we were hungry, so we got to eat it.

DAY 1 - SINGAPORE- KUNMING - CHUXIONG

Lufeng World Dinosaur Valley (恐龙谷)

After lunch, we headed to Chu Xiong's Lufeng Dinosaur Valley. Lufeng is the place where lots of Dinosaur fossils were discovered and unearthed in the biggest quantity, most complete skeletons and richest species. Lufeng is dubbed as "Hometown of Dinosaurs".

Despite lots of Dinosaur fossils found, there was not a single Dinosaur egg been discovered in that area. The Dinosaur eggs are found on the other parts of China, which a guess-ti-ma-tion made, it can be due to the Dinosaur mummies traveled to certain place to lay their eggs, where they don't usually stay there.

It is spectacular to see so many Dinosaur Skeleton been displayed in the hall. They are in different sizes.










That's marked the end of the day. We proceed to our hotel of the night, Yun Hua Hotel (云华酒店). The foyer of the hotel have plenty of potted plants.


DAY 2 - CHUXIONG - DALI - LIJIANG

We have a buffet breakfast. BUFFET! Sounds good, can eat till you are satisfy! But after walking through the buffet set-up, near to nothing that I have looking forward to. The variety is very simple, plain porridge, some oily and salty dishes to go with it, and other buns and breads. Nothing made my saliva drip, just merely filling in my stomach for the sake of hunger.

We hopped on to our coach, and set off to our next destination, Dali (大理).

Forgot to mentioned, our coach is big! HeeHee HAHA... Our first anxiety cleared. We are 12pax group, and the coach is meant for maybe 30 pax. We managed to one person grabbed two seats. And this coach will be our transport for our 8 Day tour.

It was lunch time when we reached Dali, and we have been brought to a restaurant in another hotel (not the one we are staying). Not surprise, the dishes is same same. Despite, the surrounding is good, cozy, with very traditional Chinese feel, with lots of potted plants too.





We headed to Dali Gu Chen (大理古城), and the Yang Ren Jie (洋人街). It comprises of streets of shops, with very traditional Chinese Feel. YEAH.. Chinese Feel all round in Yunnan!

We did not really stop and buy things, only walk around and took some photos. We are been on a guided tour offered by the place. We have been brought to some historical places for photo taking. Also, some of their shop names are so creative. Strolling in this area is so relaxing and enjoyable.












And, that marked end of the day's destination. We hopped on our coach to Lijiang (丽江), for our dinner. Apart from that, our tour guide, Xiao Jin, also passed her responsibilities to another tour guide, Ah Liu (阿刘), who will accompany us to dinner, hotel and the next day's tour.

During our trip to Lijiang, we can see the beautiful scenery of the Er Hai (洱海). Although it is named as "Hai" (which means sea), it is not sea, it is s big lake. Xiao Jin told us that in Yunan, there is no sea, due to mountainous area. There is only lake, which the local like to name it as "Hai".




The practice in China is that, there will be different tour guide for each zone. So, we have a total of three different tour guide throughout the tour. Xiao Jin is the key tour guide, who will come and go, also the first and last tour guide for us during this adventure.

DAY 3 - LIJIANG

Jade Dragon Snow Mountain (玉龙雪山)

Before heading to the Snow Mountain, we are advised to buy the oxygen bottle. As the Snow Mountain is approximate 4000m above sea level, the air is very thin. At this high sea level area, many of the tourists may faced High Mountain Sickness (高山症), which most commonly seen effects are giddiness, breathless, unable to stand properly, or even fainted. Some affected person may need to be hospitalized for a night.

Furthermore, the tour guide have also emphasized that those ho are down with flu, are not encourage to go to high mountainous area. When I heard it, I was so afraid, because I'm the one who is down with flu, and have not fully recovered. Nonetheless, I am already there, so, I got to give it a try or give it up and stay at the bottom of the mountain.

The oxygen bottle cost 60 RMB. Each of us bought the oxygen bottle and headed up to the Snow Mountain via cable car.

My heart was popping while the cable car made its way up. As the cable car reaches the top, I can feel breathless. When I stepped out of the cable car, the feeling was pretty bad, I could not enjoy the scenery, because just not feeling well, feeling giddy and breathless. I managed to took some photos, and sat down on the available bench. My face turned pale, and just could not walk too much. I kept breathing from the oxygen bottle and told myself to relax. My 20 minutes just passed by sitting on the bench. I passed my camera to my brother to take photos from the higher level.

Despite, the weather is good. The whole mountain was visible, not covered by any clouds. The sky was blue and clear. But the disappointed part is, there was no snow-ing, only snow that was already sat on the ground.







 White Water River under Blue Moon Valley (蓝月谷, 白水河)

Getting down from the Snow Mountain, as a very pretty river. We got to pay for the round-trip shuttle service (电瓶车) to get around the river to take photos and enjoy the scenery.

Remember the first time we met Ah Liu, when he first introduced this place in English, his way of speaking "White Water River under Blue Moon Valley" was very interesting, got his Chinese slang, which sounds like Indian language. To be frank, I could not catch what he said, but did not want to clarify. Later when we get familiar to Ah Liu, we bought this topic out as he kept saying the phrase repeatedly, then we realised that everyone of us did not catch what he said initially. We broke into laughter, and trying to learn to speak the phrase the way he speak.

Ah Liu told us that this area can be said to be mini Jiu Zai Gou.

The water is really clear and blue (or green?). Very good place for wedding shots (which we saw at least two couples taking their wedding shot there)






Impression Lijiang (印象丽江)

"Impression Lijiang" is an outdoor cultural play directed by Zhang Yimou, which is performed at the world's highest performance stage, at 3300 meters above sea level, with Yulong Snow Mountain as a background.

Frankly speaking, the performance is so-so.



Dayan Ancient Town, Square Street and Black Dragon Park (大研古镇, 黑龙潭, 四方街)

We headed to three other places thereafter. Just see the photos below, nothing much to mention, except that I really like the Square Street, very nice place for strolling and photo taking, and we saw a white cat on the tree (which marked a "tourist spot", and we stopped there like 10 minutes or so, just to capture the extraordinary scene.

Dayan Ancient Town







Square Street












Black Dragon Park





DAY 4 - LIJIANG, SHANGRI-LA 

After breakfast, we were brought to the Lijiang Gu Chen (丽江古城). Many of the shops were not opened, as it was too early. Thus, we only enjoy the scenery of the street, and what I can say, it is beautiful. We also spotted a dog with eyebrow... OH..











After lunch, we have a short farewell with Ah Liu, and met Xiao Jin again, who will bring us to Shangri-la and meet with another tour guide, Xiao He (小何), or we can call her Zhuo Ma (it means Ms, a way to address a female in Zhang Zhu (藏族), or we can call her Yue Liang (Moon, which is her name).

He Zhuo Ma was a chubby women, very out-going feel. And we are told again to buy another bottle of Oxygen, as the area we are in are pretty high, approximate 3790m above sea level. And we are told, we may have difficulty in getting to sleep in the night, due to shortage of oxygen. Ya, it's true, our sleep during the night at Shangri-La was not going well, I have slight headache and just could not get into sleep.

Hu Tiao Xia (虎跳峡)

On our way to Hu Tiao Xia, was very beautiful scenery. Our coach was travelling on the edge of the road, which when we look down was pretty high. I was half asleep to keep myself in the best form and I try to look down... Kind of giddy as the coach is turning almost every move.

To get the best view of the Hu Tiao Xia, we have to walk down approximate 2000 steps. And to return, we got to walk up again 2000 steps. It is the time when we sweat, although it was cooling, the sun was strong.

A few aunties, including my mum, did not get down, they waited us upstair.

There was Jiao Zhi (轿子)available at 200RMB, where two muscular man will carry you via sedan chair, down and up again the 2000 steps. None of our group member op for the mode of transport..









And we headed to our dinner place. Those who are strong enough, can walk up approximate 200 steps into the temple (which I did not, because walking stairs in this area is very tedious, the air is really thin)





DAY 5 - SHANGRI-LA , LIJIANG

Shangri-La is a place where the toilet in the middle of the road, have no door, yet we still need to pay 1 dollar RMB to use it. But the toilets at the tourist attraction are with doors.

Pudacuo National Park (普达措国家森林公园)

It is a beautiful lake place, where we got the chance to feel the snow flakes... Yes, it's snowing! The snow flakes are too tiny to be captured by the camera. It is approximate 3500 - 4000 meter above sea level, and it's cold, think is approximate 2 degree celsius at that time.

There are two ways to enjoy the scenery, by foot or by boat. And we all choose to tour by boat (at our own expenses).








Tibetan Family

Thereafter, we have been brought to see a traditional Tibetan House. We are told that the house can hold hundreds of people. Inside the house, it has a very huge foyer, with a stage in the middle, where it is surounded by table and chair, with proper set-up Tibetan's traditional eatery.

At the front entrance, many stones with crafted with the Tibet language "Om Mani Padme Hum", which is a Tibetan's Scripture, which they believe when reading it in the heart or aloud , with give some form of meditation.






After that, we dropped by a green land (I forgot the name). It is where my first attempt to ride a horse. It is very windy and my hand is super freezing.






That's marked the end of our tour in Shangri-La, and we headed back to Lijiang to meet with Ah Liu again, who only accompany us to dinner and back to hotel. Actually the main purpose is just to get us to complete a survey of his services.


DAY 6 - LIJIANG, KUNMING

It is a coach day! We are on the coach the entire day! Approximate every two hours will let us down for toilet and lunch.

At the beginning of the journey, the surroundings is very foggy, we can rarely see what is infront. Kudos to our Coach Captain, Du Shi Fu (杜师傅), who really master his driving skill to bring us through this fogging place safely. Despite there is a little incident that our coach almost hit with another vehicle.

The scenery was pretty cool. The mist just stationary in the middle of the air, just like a "Pause" of a video playing.





Our dinner was mushroom hotpot, which is at our own expenses. It cost us 680RBM for entrance World Dinosaur Village + Mushroom Hotpot.

What I can say is, the Mushroom Hotpot is the best meal we ever had in this entire trip.



DAY 7 - KUNMING

It can say our final day to tour in Yunnan, as Day 8 will be getting ready to the airport only.

Guandu Ancient Town (官渡古镇)

In the morning, we are were bought to Guandu Ancient Town (官渡古镇), where there is an "outlet" of the Shaolin Temple (少林寺). A very Chinese feel street again, and we have our lunch there at our own expenses. We choose to have Guo Qiao Mi Xian (过桥米线). Reason why the dishes is named it that way, is because the dishes was first coincidentally created by a wife, whose husband was trying very hard studying for a better future of his family. His husband was studying at a small house located a  bridge across their home, and his wife thinking a way to get some food for his husband, so she cook a pot of soup and bring some 米线 along with. The soup was initially plain, but her small kids accidentally pour in some meats, which the wife intent to make it as side dishes. Nonetheless, the wife just bring the soup over. To bring the food over, the wife need to cross the bridge. Thus, the name of the dish come about.








Thereafter, we are brought to a modern shopping street. Nothing special, except a map of the floor.





Impression of Yunnan (云南映像)

After dinner, we went to watch the live cast Impression of Yunnan, which is also at our own expenses of 280RMB.

The show is pretty good, I felt that he actor and actresses really put their heart for this show. It is a very famous live show in Yunnan, which is initiated by Ms Yang Liping, with her famous Peacock dance (孔雀舞). Ms Yang is currently around 60 years of age, she no longer dance. The dance was performed by her student.






DAY 8 - KUNMING, SINGAPORE

It is a day to prepare to return to Singapore. Complex feelings. How I wish we can go back to the first day when we were in Yunnan, but at the same time, also looking forward to going back to Singapore, missing the food in SG, and miss my bed.

Overall, this trip is a fulfilled one. Going a tour through a travel agency, there may be restrictions, but we got alot of precious information from the tour guide. It's really depend how you want it to be and your choice to make.

I have no doubt that I may go to other places in China in a few years time. Before it turn into a "Man-Made" country, I wish I can see more of China's true images.

Thoughts...

The three tour guides have done fantastic job in providing the most information in the short time-frame.

Xiao Jin is a very young lady born in the 1990, who have to lead all the aunties and uncles. Although we have a slight argument on the drinking water supply initially, the drinking water is provided to us one bottle each day. Sometimes Xiao Jin forgot her script, and just "jump" to another topic.

Ah Liu is a middle-age man in his 40s, he seems fierce. My mum don't really like him (Haha). Nonetheless, I felt he is very straight forward man. He really show us face-color when we came down from the Snow Mountain, thinking whether to take the shuttle service to the lake. But after we made our decision to take the shuttle service, his face "turn back" to its original color.

He Zhuo Ma, a very chubby tour guide. Nothing much to comment about her. Pretty experienced tour guide.

The food in Yunnan is oily, salty and not tasty at all. Some places does not clean their utensils well. So we just have to endure it huh...

It is a good trip afterall... Looking forward to my next trip :)